Each year, New Jersey American Water flushes the pipes in our water distribution system. This is an essential part of our system maintenance program, which helps us to continue to provide you with high-quality water service. Flushing will begin in Mannington Township during the week of October 12th and continue until October 18th.
When crews are in your area, customers may notice a drop in water pressure or discolored water. Discolored water may occur because the sediment in water mains gets stirred up when the fire hydrants are used and when the flow of water in mains changes. This is normal. If this happens, it is not harmful. Simply let your cold water run until it is clear. Also, please see the attached insert for additional information and feel free to share.
We use our phone/text/email customer notification system to notify customers before we begin flushing in the community.
Customers must opt-in to these types of non-emergency alerts:
- Log into MyWater, our customer portal, at mywater.amwater.com.
- On the Alert Settings tile, click on the Edit button, which will take you to the page where you can update your contact information and preferences.
- Not an account holder? We still want to keep you informed. If you live, rent, work or spend time in a community served by New Jersey American Water, but are not a direct customer of ours, you can still sign up for CodeRED to receive water-related alerts. Text WATER to 24639 or visit AWCodeRed.com to sign up for alerts.